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#1 |
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Junior Member
Join Date: Jun 2016
Posts: 2
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To stop the freezing i need to unplug the usb cable from the mac (turning off the display). I then replug and the same problem occurs. Although after plugging the display in it eventually freezes, I noticed that changing the 'color' settings in the system preference display settings will make the display freeze almost immediately and unplugging/replugging will still result in instant freezing until the settings are changed back to the default settings using 'gather windows'. Appreciate the help!
-will |
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#2 |
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Junior Member
Join Date: Aug 2016
Posts: 2
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Same issue here. Different USB cables and USB ports do not improve the situation.
Anything where the display is changing quickly will cause it. It will be fine for days at a time, but rest assured, as soon as I start tailing a log full screen, it will freeze. For me it seems to be directly related to the device or drivers doing a lot of work. I've attached my logs too if that helps. |
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#3 | |
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Mac Team
Join Date: Feb 2009
Posts: 606
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Quote:
Your logs show USB issues. This happening when there is more screen activity makes me think it's a power issue (the device uses less power if there is no activity). Your product seem to be a DisplayPort adapter, which is probably bus powered. Try connecting it to a powered hub. If that still does not work, I'd investigate the behaviour when the device is cold and when is hot (after 5-10 minutes of intense use). If there is a difference it's likely a problem with the power circuitry in the device rather than a power supply issue. Cheers, Carlo |
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