Dynadock 3 intermittent disconnect

melbnz · 06-29-2016, 05:48 AM

Hi, I have Dynadock U3 (toshiba PA3927A-1PRP ) that has been mainly stable since new. I now am connecting it to a brand new Dell XPS 15 and all functions work, dual display, ethernet, USB hub, however it randomly after minutes or an hour or so, will drop everything and then reconnect - sometimes it will not reconnect and i have to pull out USB wait a minute then plug back in to re-establish devices.
Latest windows 10 pro and display link driver (7.9.1589.0)
I appear to have RESOLVED my issue by following your excellent instructions (http://support.displaylink.com/knowl...rticles/544228) that eluded me a couple of days ago - my issue was resolved by disabling the USB selective suspend
Thanks in advance
Mike

melbnz · 07-01-2016, 03:46 AM

USB selective suspend was disabled - see these instructions http://support.displaylink.com/knowl...rticles/544228

06-29-2016, 05:48 AM	#1
melbnz Junior Member Join Date: Jun 2016 Posts: 3	Dynadock 3 intermittent disconnect Hi, I have Dynadock U3 (toshiba PA3927A-1PRP ) that has been mainly stable since new. I now am connecting it to a brand new Dell XPS 15 and all functions work, dual display, ethernet, USB hub, however it randomly after minutes or an hour or so, will drop everything and then reconnect - sometimes it will not reconnect and i have to pull out USB wait a minute then plug back in to re-establish devices. Latest windows 10 pro and display link driver (7.9.1589.0) I appear to have RESOLVED my issue by following your excellent instructions (http://support.displaylink.com/knowl...rticles/544228) that eluded me a couple of days ago - my issue was resolved by disabling the USB selective suspend Thanks in advance Mike Last edited by melbnz; 07-01-2016 at 03:44 AM. Reason: resolved issue

07-01-2016, 03:46 AM	#2
melbnz Junior Member Join Date: Jun 2016 Posts: 3	Resolved USB selective suspend was disabled - see these instructions http://support.displaylink.com/knowl...rticles/544228