Lenovo ThinkPad USB 3.0 ProDock

AlbanRampon · 07-01-2016, 10:15 AM

Hello,
As I am not taking the newest post first, each time you add a post, you go back to the end of my personal queue: I take the people who waited more first. However it leaves others the opportunity to see your post.
I was off during the last couple of days.

There is a way to force a resolution for certain monitors.
This is documented in our following KB article:
http://support.displaylink.com/knowl...rticles/757866

2. I did not mean your primary graphics card, but another Lenovo ThinkPad USB 3.0 Pro Dock to check if you need to contact Lenovo for hardware support.
3. Trying another monitor of the same model would also be suitable to tell us if this issue is with all monitors with this EDID or with only one particular unit.

Kind regards,
Alban

07-01-2016, 10:15 AM	#8
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Hello, As I am not taking the newest post first, each time you add a post, you go back to the end of my personal queue: I take the people who waited more first. However it leaves others the opportunity to see your post. I was off during the last couple of days. There is a way to force a resolution for certain monitors. This is documented in our following KB article: http://support.displaylink.com/knowl...rticles/757866 2. I did not mean your primary graphics card, but another Lenovo ThinkPad USB 3.0 Pro Dock to check if you need to contact Lenovo for hardware support. 3. Trying another monitor of the same model would also be suitable to tell us if this issue is with all monitors with this EDID or with only one particular unit. Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution