8.0M2 on Win 10 x64 Anniv.: lots of user mode driver crashes

AlbanRampon · 09-27-2016, 01:14 PM

Hey,

If you could run the diag tool just after this occurs, this would be helpful.

The diagnostic tool will collect the crash mini-dumps (WUDF*.dmp) and we will be able to see the callstack and where the driver trips.
Because of the freeze leading to reset, this sounds like a timeout... 10 seconds matches the time Windows gives up after. Unfortunately, after 5 timeouts in a short time frame, Windows stops trying and a reboot is necessary (USB reconnect has no impact).

Kind regards,
Alban

09-27-2016, 01:14 PM	#2
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Hey, If you could run the diag tool just after this occurs, this would be helpful. The diagnostic tool will collect the crash mini-dumps (WUDF*.dmp) and we will be able to see the callstack and where the driver trips. Because of the freeze leading to reset, this sounds like a timeout... 10 seconds matches the time Windows gives up after. Unfortunately, after 5 timeouts in a short time frame, Windows stops trying and a reboot is necessary (USB reconnect has no impact). Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution