Windows 10 / Monztor 10" USB not detected

AlbanRampon · 10-17-2016, 08:33 AM

Hello Kirk,
We do not know of a way round this with the Windows USB (WUDF) driver, unfortunately.
The device stays in mass storage configuration as opposed to be in DisplayLink video configuration so the DisplayLink video driver is associated but not working.
On previous versions of Windows 10, we use a custom USB driver which allows switching the USB configuration from whatever else was programmed by the device manufacturer.
Kind regards,
Alban

10-17-2016, 08:33 AM	#5
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Hello Kirk, We do not know of a way round this with the Windows USB (WUDF) driver, unfortunately. The device stays in mass storage configuration as opposed to be in DisplayLink video configuration so the DisplayLink video driver is associated but not working. On previous versions of Windows 10, we use a custom USB driver which allows switching the USB configuration from whatever else was programmed by the device manufacturer. Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution