DisplayLink Restarts constantly after update

[Junal]

My win10 pc recently updated itself and now my displaylink adapter simply starts and restarts constantly. I have followed the site instructions, changed usb ports, added a usb hub, uninstalled and reinstalled the software, tested compatibility, checked my driver and there is no change. I have added the logs that your software zipped. Any help would be appreciated

[AlbanRampon]

Originally Posted by Junal

My win10 pc recently updated itself and now my displaylink adapter simply starts and restarts constantly. I have followed the site instructions, changed usb ports, added a usb hub, uninstalled and reinstalled the software, tested compatibility, checked my driver and there is no change. I have added the logs that your software zipped. Any help would be appreciated

Hello Junal,
I can see that the device appears as "SAMSUNG Audio/Video Device" in device manager.
Is it a wireless product? What is the make and model?

Kind regards,
Alban

[arell101@mail.chapman.edu]

Originally Posted by AlbanRampon

Hello Junal,
I can see that the device appears as "SAMSUNG Audio/Video Device" in device manager.
Is it a wireless product? What is the make and model?

Kind regards,
Alban

I am having the same problem. Who can I call to get support

[AlbanRampon]

Originally Posted by arell101@mail.chapman.edu

I am having the same problem. Who can I call to get support

You can call the manufacturer of the product you own.