ASUS MB169B black screen

AlbanRampon · 12-02-2016, 03:08 PM

Hello Arx,

There are several versions installed at the same time.
The driver on Windows 10 Anniversary Update is unable to display a message about firmware update... yet.
The Asus app is crashing as it relies on a non existing infrastructure.

Please use our end user cleaner to remove the corrupted installation.
Then, simply plug in the monitor and it will take the USB device driver from Windows Update. Or you can use the generic software package available from our website.

Kind regards,
Alban

12-02-2016, 03:08 PM	#3
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Hello Arx, There are several versions installed at the same time. The driver on Windows 10 Anniversary Update is unable to display a message about firmware update... yet. The Asus app is crashing as it relies on a non existing infrastructure. Please use our end user cleaner to remove the corrupted installation. Then, simply plug in the monitor and it will take the USB device driver from Windows Update. Or you can use the generic software package available from our website. Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution