DLink ACP70USZ not working with Surface Book

AlbanRampon · 12-16-2016, 04:23 PM

Hello,

There is no DisplayLink device detected by Windows. So Windows doesn't even try to find a driver. That's why this is not a driver problem.
The other devices you mention working are all USB2.0.
Can you try a USB3.0 device on that hub or can you try to use a USB2.0 cable (or use a USB2.0 port) to plug the Targus ACP70 to your Surface.
Also, could you please give me the ITEM# at the bottom of the unit?

Kind regards,
Alban

12-16-2016, 04:23 PM	#2
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Hello, There is no DisplayLink device detected by Windows. So Windows doesn't even try to find a driver. That's why this is not a driver problem. The other devices you mention working are all USB2.0. Can you try a USB3.0 device on that hub or can you try to use a USB2.0 cable (or use a USB2.0 port) to plug the Targus ACP70 to your Surface. Also, could you please give me the ITEM# at the bottom of the unit? Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution