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Old 11-01-2012, 11:42 AM   #19
Wim
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Join Date: Feb 2009
Posts: 1,561
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Quote:
Originally Posted by jlnord View Post
Windows 8
Lenovo W530 Running all the newest release drivers
When I connect the display link adapter I lose Keyboard and mouse. After about 3 to 5 minutes my displays go black until I remove display link. I have attached the debug information for my PC.

Thanks for any help

Jason Nord
That sounds weird and more like a USB issue, as there should be no "DisplayLink software reason" that would disconnect the keyboard and mouse.

Your Windows 8 USB driver looks out of date:

Name: Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
Driver Provider: Microsoft
Driver Version: 6.2.9200.16384
Driver Date: 2012/07/25

Whereas the latest seems to be:
Driver Provider: Microsoft
Driver Version: 6.2.9200.16420
Driver Date: 2012/09/19

I wonder if updating to the latest Microsoft USB driver will solve this?

Wim
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