Dell 4-in-1 and Samsung ue55ks7000 with One Connect Box

AlbanRampon · 02-28-2017, 09:59 AM

Hello NLUser,

Thank you for providing the logs and your patience, this is helpful.

I can see that the driver is using the inferred resolution of 2048x1152. We have addressed that in driver version 8.1 not to use inferred modes at first connect as, even if most monitors support them, TVs are more picky. However, if the TV was first connected with 8.0, Windows has recorded it.

I would recommend you right click on the desktop, then click on display settings, then change the resolution to 1920x1080@60hz which is supported by your TV as it advertises it in its EDID.

Would you please be able to try and let me know if that solves it?

Kind regards,
Alban

02-28-2017, 09:59 AM	#2
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Hello NLUser, Thank you for providing the logs and your patience, this is helpful. I can see that the driver is using the inferred resolution of 2048x1152. We have addressed that in driver version 8.1 not to use inferred modes at first connect as, even if most monitors support them, TVs are more picky. However, if the TV was first connected with 8.0, Windows has recorded it. I would recommend you right click on the desktop, then click on display settings, then change the resolution to 1920x1080@60hz which is supported by your TV as it advertises it in its EDID. Would you please be able to try and let me know if that solves it? Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution