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#6 |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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Hello GTM,
Thank you for the logs. Windows indicates that there is one ACER P221 monitor connected at 1680x1050. The following article I found online claims the max resolution of the Box 9 is 1280x1024. http://ixbtlabs.com/articles2/aver-box9/ Do you use two monitors simultaneously on this machine? Can you check which resolution the box expects and which resolution is in the Display settings menu? I don't see the EDID file from the monitor in the logs and USB errors are filling the logs so I don't see what resolution the dock is actually sending. Seeing a partial display would fit with having the tuner video mixer not being to able to cope with the resolution. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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