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Thread Tools | Search this Thread | Display Modes |
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#4 |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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Hello,
Would you please be able to post logs so I can look into it? Because it will keep swapping, you will have to do this blind. Start the customer support tool, and position your mouse pointer on the gather logs button. Then, plug the device in, let it do the screen-tennis, and click on the mouse without moving it. After 5 minutes, disconnect the adapter. Then, please post the zip here. The last link in my forum signature shows how to use the tool. Then, when you're finished, please use the following FAQ to clear your monitor persistence. http://support.displaylink.com/knowl...rticles/736116 Replug the device, can you still reproduce the screen-tennis? Even if this clears the issue, please post your logs. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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