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07-05-2017, 03:49 PM
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#1 |
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Junior Member
Join Date: Jul 2017
Posts: 4
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I have installed the USB 2.0 cable and also connected a USB keyboard and mouse. Both keyboard and mouse are functioning properly through the dock (using USB 2.0 and 3.0 cables). The problem solely lies with the monitors. One monitor is connected to the HDMI slot of the dock and the other to the DVI port. Neither monitor displays an image. When I select 'extend' in display settings, nothing happens. Furthermore, when when I select 'detect display' Windows says "didn't detect another display".
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07-06-2017, 12:15 PM
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#2 |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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What about the network and audio?
All these interfaces seem missing from Device Manager: DevManView.html shows nothing called Targus or DisplayLink. The dock includes a USB hub on which is plugged your keyboard, mouse and a DisplayLink chip. As there is no DisplayLink chip seen by Windows, this doesn't seem like something we can address on the host. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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