USB-monitor ASUS 169B+ not recognized on Intel NUC

[AlbanRampon]

Hi Martin,

Can you confirm you have used an external power supply?
If so, would you please use the third link in my signature to create the collection of the log files as follows:
1. Disconnect the ASUS USB monitors, leave the USB hub connected to the PC,
2. Start the Customer Support Tool and, in the options, please enable the Advanced Logging, leave it open,
3. Connect one ASUS USB monitor to the hub,
4. Wait one minute doing nothing. This is so I can see what takes place.
5. Click on the tool to collect the logs. It will take a while. Please do not do anything during that time, so the last point in the logs is clear to me.
6. Disable advanced logging not to fill your hard drive.
7. Close the tool.
8. Upload the ZIP the tool created here. Only employees can download them.

Kind regards,
Alban