Display Link Video Sotped working

AlbanRampon · 09-20-2017, 07:35 AM

Hello Kevin,

Thank you for the logs. Unfortunately, because the cleaner was used, there is nothing.
The driver does not start because no device is detected connected by Windows so Windows doesn't assign any driver.
There is only a leftover of one device in Device Manager, partially installed.

It is very low level and not driver related as the driver is not invoked at all. Are these all Targus devices? If so which model and ITEM# at the bottom?
Does it work with a USB2 cable or a USB2 only port?
You need to get your device to show in Device Manager for Windows to select our driver for it. http://support.displaylink.com/knowl...rticles/544834

Kind regards,
Alban

09-20-2017, 07:35 AM	#3
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Hello Kevin, Thank you for the logs. Unfortunately, because the cleaner was used, there is nothing. The driver does not start because no device is detected connected by Windows so Windows doesn't assign any driver. There is only a leftover of one device in Device Manager, partially installed. It is very low level and not driver related as the driver is not invoked at all. Are these all Targus devices? If so which model and ITEM# at the bottom? Does it work with a USB2 cable or a USB2 only port? You need to get your device to show in Device Manager for Windows to select our driver for it. http://support.displaylink.com/knowl...rticles/544834 Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution