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Old 10-24-2017, 07:34 AM   #2
AlbanRampon
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Join Date: Sep 2015
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Hello,

I'm afraid this is a problem in the Intel graphics driver. We've been trying to get it fixed for about 1 year now...
The graphics driver doesn't work properly with indirect displays introduced in Windows 10 Anniversary Update. It doesn't pass-through the acceleration capability.
The issue is only when launching the application without a monitor directly connected to the graphics card being selected as main/primary display.

Unfortunately, Intel does NOT support the Intel 4th generation platform anymore and I believe this XPS is 4th gen. Therefore I do not believe you will receive a new graphics driver with the fix.

You have two options available:
1. Make the main display a directly connected display (like the XPS LCD panel).
2. Start the application before you dock, if you don't want to be changing the main display back and forth.

This also works with web browsers like Google Chrome.

Kind regards,
Alban
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Alban Rampon
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