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Old 11-14-2017, 12:21 AM   #1
Averell
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MacOS Version: 10.13.2
Computer Make and Build Year: MacbookPro 2017 13"
Displaylink Driver Version: 4.0
Displaylink Device: Dell D3100
What You Are Experiencing: Samsung SyncMaster SA450 was detected as SMS22A450, and only have max resolution of 1680x1050
What is Expected: Monitor model should be identified correctly, and 1920x1200 is supported.
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Old 11-14-2017, 02:04 PM   #2
vallica
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Hi,

I just bought a Ugreen USB 2.0 to VGA adapter for my iMac 27 2010 running on High Sierra.

I have installed DisplayLink Installer 85514.dmg drivers but the display is broken into the finder, please have a look at this screenshot :



Thanks a lot for your help, have a nice day.
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Old 11-14-2017, 04:41 PM   #3
Carlo
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Quote:
Originally Posted by vallica View Post
Hi,

I just bought a Ugreen USB 2.0 to VGA adapter for my iMac 27 2010 running on High Sierra.

I have installed DisplayLink Installer 85514.dmg drivers but the display is broken into the finder, please have a look at this screenshot :



Thanks a lot for your help, have a nice day.
Hi,

Unfortunately this issue is expected on any systems not supporting Metal. This is due to a limitation in macOS.
Metal-compatible systems use the new Window Server that avoids this issue.

Carlo
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Old 11-14-2017, 04:48 PM   #4
vallica
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Hi Carlo,

Thanks for your reply, so this is a software bug that I will encounter with all adapter using the displaylink chipset ?
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Old 11-20-2017, 09:30 PM   #5
wa2flq
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Quote:
Originally Posted by Carlo View Post
Hi,

Unfortunately this issue is expected on any systems not supporting Metal. This is due to a limitation in macOS.
Metal-compatible systems use the new Window Server that avoids this issue.

Carlo
Hi Carlo,

So for those of us with Mac's without Metal or Metal 2 support our USB DisplayLink Adapters will see some display artifacts, correct?

Do any impair the functionality of the display/cause panics or are they for the most part cosmetic in nature?
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Old 11-21-2017, 09:16 AM   #6
Carlo
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Quote:
Originally Posted by wa2flq View Post
Hi Carlo,

So for those of us with Mac's without Metal or Metal 2 support our USB DisplayLink Adapters will see some display artifacts, correct?

Do any impair the functionality of the display/cause panics or are they for the most part cosmetic in nature?
Most remaining issues are cosmetic, we keep an updated list of the most important issues here: http://support.displaylink.com/knowl...rticles/949426

I hope you'll appreciate the effort of transparency here: I'm not aware of any other product suffering from the same issues coming clean about these compatibility problems.

Eh.

Regards
Carlo
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Old 11-23-2017, 02:06 PM   #7
Johan
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@Carlo

Hi! Any news on why screens go black when using display port screens together with displaylink screens?

Its super frustrating to be back on only two external screens after the upgrade to High Sierra.
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Old 11-24-2017, 10:26 AM   #8
Johan
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Turns out my black screen issues were the cause of mirroring as well. I did not think it was the issue since this setup was without mirroring before upgrading to high sierra, but it seems my display settings where reset during the upgrade and for some reason, osx defaults to mirroring.

Trouble was that my mouse cursor got locked when I logged in (after getting kicked out), so I couldent deactivate the mirroring even with system settings open. Tab just took me to the search input field.

I solved it by finding the shortcut for toggling mirroring, which was cmd+"screen brightness down". For newer macbook pros, expand control strip and its to the far left.

After that all screens came alive. Puh!

Last edited by Johan; 11-24-2017 at 10:29 AM.
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Old 11-25-2017, 04:12 PM   #9
wa2flq
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Quote:
Originally Posted by Carlo View Post
Most remaining issues are cosmetic, we keep an updated list of the most important issues here: http://support.displaylink.com/knowl...rticles/949426

I hope you'll appreciate the effort of transparency here: I'm not aware of any other product suffering from the same issues coming clean about these compatibility problems.

Eh.

Regards
Carlo
Definitely appreciated. I have seen a few of these cosmetic issues, but the speed and stability of the product otherwise has been very good!
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Old 11-27-2017, 02:50 PM   #10
rbryant76
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Anyone having issues with Apple Watch not unlocking the system anymore?

When I have the device plugged in and drivers installed, Apple Watch can't unlock the Mac anymore.

Removing the device and installing drivers - Apple Watch unlocks fine....
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