When i close my laptop: NVIDIA Display Settings are not available

AlbanRampon · 02-26-2018, 09:23 AM

Hello and welcome,

The NVidia application is only looking at displays directly connected to the GPU.
They have not changed their utility with the notion of indirect displays added as standard in Windows 10 Anniversary Update.
This require a code change on their end.

Kind regards,
Alban

Rob D · 03-27-2018, 09:36 PM

Hi Alban,

I am new to this issue so please excuse if covered elsewhere. If I understand correctly, basically DisplayLink does not support NVIDIA GPUs (ie the point of DisplayLink is to run graphics over USB, ie by definition not connected directly to the GPU.) Why then does the site list a discreet NVIDIA processor under recommended specs for 4K (UHD) modules please? I find this completely counters the objective of a displaylink dock? Am I missing something please?
https://support.displaylink.com/know...rticles/524951

I also discovered this however (setup = Lenovo P51 with NVIDIA Quadro M2200 set to use the NVIDIA card for all apps by default, connected by USB-C to Dell D3100 DisplayLink triple monitor port, running 3x dell U2415 1920x1200 monitors via DP and HDMI.) Normally I have the same issue as the OP, ie I cannot access the NVIDIA control panel. Task manager / performance shows that GPU 1 (the Intel one) is in use. However, if I right click / disable the Intel graphics card display adapter in device manager, task manager / performance starts showing that apps are using GPU 1 (the NVIDIA). I still cant open the NVIDIA control panel though!

So am I right that just because we cant access the control panel, it doesnt mean that the NVIDIA GPU isnt being used (this counters your suggestion that the GPU can only power devices attached directly to it, if they have already been set up to use it using a monitor that is directly connected to it to access the control panel?)

Rob D · 03-27-2018, 10:19 PM

I have the same issue, whilst running 3 monitors via a USB-C displaylink dock. However, if I right click / disable the onboard GPU in device manager, then task manager / performance tab shows that apps are actually using the NVIDIA GPU. I still cant access the control panel though (I had set the control panel to use the NVIDIA GPU by default before connecting the additional monitors.)

02-26-2018, 09:23 AM	#1
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Hello and welcome, The NVidia application is only looking at displays directly connected to the GPU. They have not changed their utility with the notion of indirect displays added as standard in Windows 10 Anniversary Update. This require a code change on their end. Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution

03-27-2018, 09:36 PM	#2
Rob D Junior Member Join Date: Mar 2018 Posts: 6	Hi Alban, I am new to this issue so please excuse if covered elsewhere. If I understand correctly, basically DisplayLink does not support NVIDIA GPUs (ie the point of DisplayLink is to run graphics over USB, ie by definition not connected directly to the GPU.) Why then does the site list a discreet NVIDIA processor under recommended specs for 4K (UHD) modules please? I find this completely counters the objective of a displaylink dock? Am I missing something please? https://support.displaylink.com/know...rticles/524951 I also discovered this however (setup = Lenovo P51 with NVIDIA Quadro M2200 set to use the NVIDIA card for all apps by default, connected by USB-C to Dell D3100 DisplayLink triple monitor port, running 3x dell U2415 1920x1200 monitors via DP and HDMI.) Normally I have the same issue as the OP, ie I cannot access the NVIDIA control panel. Task manager / performance shows that GPU 1 (the Intel one) is in use. However, if I right click / disable the Intel graphics card display adapter in device manager, task manager / performance starts showing that apps are using GPU 1 (the NVIDIA). I still cant open the NVIDIA control panel though! So am I right that just because we cant access the control panel, it doesnt mean that the NVIDIA GPU isnt being used (this counters your suggestion that the GPU can only power devices attached directly to it, if they have already been set up to use it using a monitor that is directly connected to it to access the control panel?) Last edited by Rob D; 03-27-2018 at 10:15 PM.

03-27-2018, 10:19 PM	#3
Rob D Junior Member Join Date: Mar 2018 Posts: 6	I have the same issue, whilst running 3 monitors via a USB-C displaylink dock. However, if I right click / disable the onboard GPU in device manager, then task manager / performance tab shows that apps are actually using the NVIDIA GPU. I still cant access the control panel though (I had set the control panel to use the NVIDIA GPU by default before connecting the additional monitors.)