The 10.13: High Sierra Thread

electricladee · 03-12-2018, 08:40 PM

MacOS Version: 10.13.3 (17D102)
Computer Make and Build Year: MacBook Pro (13", 2017, 4 Thunderbolt, 3 Ports)
Displaylink Driver Version: 4.1
Displaylink Device: Asus MB169B+
What You Are Experiencing: Cannot get display driver to work
What is Expected: To get it to load and work

Just received the Asus monitor today.

I have followed the instructions to a "T". The first time I tried to install, I got the prompt to go to Security & Privacy to allow the extension. I didn't even press the "Allow" button when the driver finished, and reported that the Installation was successful. I have uninstalled then reinstalled many times, and allowing at least 20 mins in between to allow the timer to reset. The proper reboots have been done at every step. I believe that the issue is that the extension wasn't properly installed (not allowed properly) but I cannot get prompted again to allow it.

I really need for this monitor to work - any help is appreciated!

Update 03/16/18: Please disregard this post. I returned the Asus monitor, and have replaced it with a plug and play which works beautifully. Your "support" (and I use the term loosely) is non-existent and will avoid any product supported by DisplayLink going forward.

03-12-2018, 08:40 PM	#18
electricladee Junior Member Join Date: Mar 2018 Posts: 1	MacOS Version: 10.13.3 (17D102) Computer Make and Build Year: MacBook Pro (13", 2017, 4 Thunderbolt, 3 Ports) Displaylink Driver Version: 4.1 Displaylink Device: Asus MB169B+ What You Are Experiencing: Cannot get display driver to work What is Expected: To get it to load and work Just received the Asus monitor today. I have followed the instructions to a "T". The first time I tried to install, I got the prompt to go to Security & Privacy to allow the extension. I didn't even press the "Allow" button when the driver finished, and reported that the Installation was successful. I have uninstalled then reinstalled many times, and allowing at least 20 mins in between to allow the timer to reset. The proper reboots have been done at every step. I believe that the issue is that the extension wasn't properly installed (not allowed properly) but I cannot get prompted again to allow it. I really need for this monitor to work - any help is appreciated! Update 03/16/18: Please disregard this post. I returned the Asus monitor, and have replaced it with a plug and play which works beautifully. Your "support" (and I use the term loosely) is non-existent and will avoid any product supported by DisplayLink going forward. Last edited by electricladee; 03-16-2018 at 06:36 PM. Reason: Add useful info: I also checked in "System Report" in USB, but have never seen the DisplayLink driver listed