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#6 | |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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Quote:
If I have no info from the call stack, they can't do the bucketization and check for frequency with telemetry and justify high priority... The error code name is too generic and won't give them any actionable data on the culprit, the call stack does at least give hints. The first thing they will ask for is the dump for analysis. I've been using Win10RS4 for months on my surface pro 3, and I haven't seen it. If we need to fight internally to get a reproduction, then this will unfortunately be increasing time to resolution. We report BSOD we have a stable reproduction of during testing when we observe them. I don't remember seeing that one. Alban
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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