Dell UP3214Q stuck at 30hz over DP!

AlbanRampon · 08-06-2018, 01:24 PM

Hi again Richard,

It's getting increasingly peculiar then.
The EDID received may be different.

Would you please be able to connect the monitor in a way making it work at 4Kp60 and use a utility to capture the EDID you get?
If so, the utlity I could recommend is DumpEDID.
DumpEDID.exe > c:\temp\edid.txt gives a text file with the output I could look at.
If you need more details on how to run that, do not hesitate to ask.

Kind regards,
Alban

08-06-2018, 01:24 PM	#4
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Hi again Richard, It's getting increasingly peculiar then. The EDID received may be different. Would you please be able to connect the monitor in a way making it work at 4Kp60 and use a utility to capture the EDID you get? If so, the utlity I could recommend is DumpEDID. DumpEDID.exe > c:\temp\edid.txt gives a text file with the output I could look at. If you need more details on how to run that, do not hesitate to ask. Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution