D6000 on USB-c Issues

AlbanRampon · 11-08-2018, 07:58 AM

Hello,

I have been advised you look at the port capability of the machine.
It looks like there has been reports a Thunderbolt-capable port might force it.

Do you have non-Thunderbolt ports on the machine you could try or a way of temporarily disabling Thunderbolt on the full platform to verify that claim?
If that's the case, we will go to the platform vendor, here HP, with details to get this addressed.

Kind regards,
Alban

11-08-2018, 07:58 AM	#8
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Hello, I have been advised you look at the port capability of the machine. It looks like there has been reports a Thunderbolt-capable port might force it. Do you have non-Thunderbolt ports on the machine you could try or a way of temporarily disabling Thunderbolt on the full platform to verify that claim? If that's the case, we will go to the platform vendor, here HP, with details to get this addressed. Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution