Dell D6000 Display Port

AlbanRampon · 04-17-2019, 06:14 PM

Hello,

Thank you for the logs and description, that's most useful.
We are already investigating a similar report found in internal testing.
I have nonetheless created a separte bug report to make sure your case is also investigated.
The resolution of 640x480 is a "safe" resolution used when the monitor details can't be identified: it's VGA. I see the errors in your logs leading to that 640x480 being offered so I believe we have got enough data to start.

Kind regards,
Alban

Ref 29883 - D6000 DisplayPort only reports 640x480 on HPZ27i monitor

04-17-2019, 06:14 PM	#2
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Hello, Thank you for the logs and description, that's most useful. We are already investigating a similar report found in internal testing. I have nonetheless created a separte bug report to make sure your case is also investigated. The resolution of 640x480 is a "safe" resolution used when the monitor details can't be identified: it's VGA. I see the errors in your logs leading to that 640x480 being offered so I believe we have got enough data to start. Kind regards, Alban Ref 29883 - D6000 DisplayPort only reports 640x480 on HPZ27i monitor __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution