Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software
Register FAQ Calendar Today's Posts Search

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 08-08-2019, 10:57 AM   #2
AlbanRampon
Senior Member
 
Join Date: Sep 2015
Posts: 1,685
Arrow

Hello Cowdog,

Thank you for taking the time to report this, and the logs.
From the log files (system_details.txt), it looks like all 3 monitors share the same serial number. So, I need to find another way to follow things through. I see you've got two models Plugable UGA-2KHDMI & Plugable UGA-4KHDMI. Would you be able to check which one is on the sleeping display?

I'd like to understand the state of that display when you recover from sleep/reboot.
Would you be able to leave "Windows display settings" panel open on one of the displays which comes back alive? This is that menu: https://www.tenforums.com/tutorials/...0-a.html#Part3
When your primary display is staying in power save, do you see it present on the layout?

Last question, I see your machine should have only 2 USB-A ports. Would you please be able to describe how the devices are connected? You can post of photo of the setup to save you from typing!

With Windows 10, you shouldn't have to reboot. Windows can now handle gracefully adding/removing displays within seconds.

Kind regards,
Alban
__________________
Alban Rampon
Senior product manager, universal docking stations and accessories

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
AlbanRampon is offline   Reply With Quote
 


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 03:34 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2026, vBulletin Solutions, Inc.