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DisplayLink Tech Support
Join Date: Jan 2020
Location: Katowice, Poland
Posts: 268
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Hello Sylanel,
Thank you for reaching out to us on the forum. Could you please elaborate on the issue even more? Are you using 3 external monitors at the same exact time? If so, do other 2 monitors also have this behaviour as on the video clip? Could you please test using only this one monitor without others and checking the potential lags? Also if possible, please switch the ports where the monitor is connected. Lastly, please follow this link and gather log files for me for further investigation. Kind regards, Jakub
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Jakub Dabrowski DisplayLink Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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| Tags |
| mouse cursor, mouse lag, performance |
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