How to install

[badhaircut]

Originally Posted by KatarzynaKowalczyk

Hello,

@badhaircut, could you please check if the adapter is recognized on the USB bus?
You can check following link for steps: https://support.displaylink.com/know...work-on-ubuntu

Thank you,
Katarzyna

Thanks for this - I have tried it and received the following output:

Bus 001 Device 005: ID 17e9:430f DisplayLink

I do not understand as to why it does not recognise it on linux (ubuntu) - it works perfectly fine on windows machines so I know the display link adapter does work correctly.

Can you help me try and find a solution? I really do need to dual screen the monitor

[KatarzynaCzaja]

Hello,

Please provide us with logfiles that will show us more of what is happening in the background. The steps are in the link below:
https://support.displaylink.com/know...to-displaylink

Thank you,
Katarzyna

[badhaircut]

Originally Posted by KatarzynaKowalczyk

Hello,

Please provide us with logfiles that will show us more of what is happening in the background. The steps are in the link below:
https://support.displaylink.com/know...to-displaylink

Thank you,
Katarzyna

Hi Katarzyna,

Please find my log files attached.

My problem is that when i plug in the Kensington Display Link adapter it just does not recognise a monitor on ubuntu - windows works fine (without driver installation).

If you could give me any advice on how to make it work I would really appreciate it!

thank you!