User-mode Driver Crash - Event ID 10111

logik · 06-05-2020, 09:35 AM

Same problem here with the usermode driver crash. Setup:

Lenovo P1 laptop
Lenovo hybrid USB-C with USB-A dock
2x Dell monitors
A small number of USB devices e.g. Logitech USB receiver, webcam
DisplayLink driver version 9.3 M2

On average I see a few crashes per day in Event Viewer. At first the USB mouse becomes unresponsive, a few seconds later the external screens reset. I have to disconnect and reconnect the dock to make it work. The most recent event was:

Code:

Problem signature:
P1: VerifierFailure
P2: Framework
P3: Driver
P4: 501000400000200
P5: minkernel\wdf\framework\shared\object\fxverifierbugcheck.cpp:151(FxVerifierDriverReportedBugcheck)
P6: dlidusb3.dll
P7: 9, 3, 3324, 0
P8: 2.31.0
P9: (DumpedSeparately)
P10:

With event 10111:

Code:

The device ThinkPad Hybrid USB-C with USB-A Dock (location 0008.0000.0000.004.002.000.000.000.000) is offline due to a user-mode driver crash.  Windows will attempt to restart the device 5 more times.  Please contact the device manufacturer for more information about this problem.

I own a second Lenovo laptop which is regularly used with the same dock. I have never experienced a crash with this laptop, therefore it seems very likely to be a driver issue.

I have collected the system diagnostics information using the DisplayLink tool, is there an email address I can share this with?

06-05-2020, 09:35 AM	#11
logik Junior Member Join Date: Jun 2020 Posts: 1	Same problem here with the usermode driver crash. Setup: Lenovo P1 laptop Lenovo hybrid USB-C with USB-A dock 2x Dell monitors A small number of USB devices e.g. Logitech USB receiver, webcam DisplayLink driver version 9.3 M2 On average I see a few crashes per day in Event Viewer. At first the USB mouse becomes unresponsive, a few seconds later the external screens reset. I have to disconnect and reconnect the dock to make it work. The most recent event was: Code: Problem signature: P1: VerifierFailure P2: Framework P3: Driver P4: 501000400000200 P5: minkernel\wdf\framework\shared\object\fxverifierbugcheck.cpp:151(FxVerifierDriverReportedBugcheck) P6: dlidusb3.dll P7: 9, 3, 3324, 0 P8: 2.31.0 P9: (DumpedSeparately) P10: With event 10111: Code: The device ThinkPad Hybrid USB-C with USB-A Dock (location 0008.0000.0000.004.002.000.000.000.000) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem. I own a second Lenovo laptop which is regularly used with the same dock. I have never experienced a crash with this laptop, therefore it seems very likely to be a driver issue. I have collected the system diagnostics information using the DisplayLink tool, is there an email address I can share this with?