No Option to Allow Screen Recording - Mac 5.2.1

[mwsp]

Originally Posted by KatarzynaKowalczyk

Hello,
Make sure to check if your device is recognized and then if it shows DisplayLink in details of that device. You can do all that by following: https://support.displaylink.com/know...at-all-when-co

When it comes to USB monitors if they just blink and go black ensure that it is connected via high power USB port or an external high power USB hub. It is worth checking on another PC if it has the same issue.

Thanks - I just checked: monitor is recognized as DisplayLink, DisplayLinkUserAgent is running when I look in Activity Monitor, and USB power is ok. Unfortunately dont have another PC here to check.

Still receive no prompt for screen recording...

[KatarzynaCzaja]

Hello,

Please gather logfiles following: https://support.displaylink.com/know...to-displaylink
You can attach them to your next response.

Thank you,
Katarzyna

[mwsp]

Here the logs, one file simple output, the other in verbose mode.

[KatarzynaCzaja]

Originally Posted by mwsp

Here the logs, one file simple output, the other in verbose mode.

I reached out to you directly over the email. You should see an email from technical.equiries@displaylink.com soon.

Best regards,
Katarzyna