Monitors not recognised - MacBook Pro 2020

JakubDabrowski · 07-21-2020, 11:08 AM

Hello,

Thank you for your patience.

Did you try updating your D6000 firmware? If not, please follow this link and perform the update.

Please note down that the upgrade can be only done on the Windows machine. You will simply need to connect the docking station (without the external screens) to the Windows machine and perform the update. Afterwards, plug in the dock to the Macbook and verify.

Thank you for your actions.

Kind regards,
Jakub

07-21-2020, 11:08 AM	#5
JakubDabrowski DisplayLink Tech Support Join Date: Jan 2020 Location: Katowice, Poland Posts: 268	Hello, Thank you for your patience. Did you try updating your D6000 firmware? If not, please follow this link and perform the update. Please note down that the upgrade can be only done on the Windows machine. You will simply need to connect the docking station (without the external screens) to the Windows machine and perform the update. Afterwards, plug in the dock to the Macbook and verify. Thank you for your actions. Kind regards, Jakub __________________ Jakub Dabrowski DisplayLink Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution