User-mode Driver Crash - Event ID 10111

matthew.freeth · 08-19-2020, 10:40 AM

hi folks,

We're seeing the same issue using HP equipment (0000's of devices). In particular -> https://www.displaylink.org/forum/sh...7&postcount=19

Has anyone had any 'luck' with this?

- Drivers/firmware are all up-to-date, using latest DisplayLink (9.4.x)
- Issue occurs on multiple devices, so not a faulty unit
- Issue comes in 'waves' (nothing ... then several times)

I see the event ID errors as others do.

Issue is "worse" when using a Logitech BRIO camera (again, we have many of these - all are affected, and the firmware is up-to-date) during conf calls (Teams for example).

Seems to be when the docking station is 'pushed' that something fails, and it crashes/reboots.

08-19-2020, 10:40 AM	#37
matthew.freeth Junior Member Join Date: Aug 2020 Posts: 2	Issue still ongoing ... any updates? hi folks, We're seeing the same issue using HP equipment (0000's of devices). In particular -> https://www.displaylink.org/forum/sh...7&postcount=19 Has anyone had any 'luck' with this? - Drivers/firmware are all up-to-date, using latest DisplayLink (9.4.x) - Issue occurs on multiple devices, so not a faulty unit - Issue comes in 'waves' (nothing ... then several times) I see the event ID errors as others do. Issue is "worse" when using a Logitech BRIO camera (again, we have many of these - all are affected, and the firmware is up-to-date) during conf calls (Teams for example). Seems to be when the docking station is 'pushed' that something fails, and it crashes/reboots.