USB 2.0 Devices not working

Wim · 01-24-2013, 07:34 PM

If it's just the USB 2.0 ports that don't work, and you don't even get a "bing bong" and the device appearing in device manager, then it could be a hardware problem.

The DisplayLink chip in this dock is the Video audio and Ethernet. The USB 3.0 and 2.0 hubs are not made by us, and I think the problem is with the hubs. Updating the graphics card driver will make no difference to the USB 2.0 problems. There is a later Intel USB 3.0 host controller driver which might help:

http://downloadcenter.intel.com/Deta...?DwnldID=21129

Wim

01-24-2013, 07:34 PM	#3
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	If it's just the USB 2.0 ports that don't work, and you don't even get a "bing bong" and the device appearing in device manager, then it could be a hardware problem. The DisplayLink chip in this dock is the Video audio and Ethernet. The USB 3.0 and 2.0 hubs are not made by us, and I think the problem is with the hubs. Updating the graphics card driver will make no difference to the USB 2.0 problems. There is a later Intel USB 3.0 host controller driver which might help: http://downloadcenter.intel.com/Deta...?DwnldID=21129 Wim