Keep seeing M1 videos using DisplayLink and multiple monitors. Can't get it to work

[KatarzynaCzaja]

Hello,

Thank you for reaching out!

CalDigit does not use DisplayLink technology in their products and we'd have to know the exact model of the Startech adapter that you have to confirm if it has DisplayLink chipset in it. If it does not then you will see No Monitor Detected message in DisplayLink Manager as it needs to connect to a DisplayLink device that would have the monitor connected to it. Please let us know what is the Startech device that you own and we will check it
Also please make sure that you see the dock and the adapter under the USB bus to ensure that the computer sees it as connected.

DisplayLink does support M1 computers, we do not support Clamshell Mode (aka. closed lid) and rotation in M1 computers.

Best regards,
Katarzyna