Connecting Ethernet causes dock to lock up?

EverEve · 09-02-2021, 09:21 AM

Hello, it seems the chipset is identical: DL-3900

https://www.tweaktown.com/reviews/47...iew/index.html

I would suggest to replace the cable. Haven't you got a DVI-VGA adapter and a VGA cable?

pf01 · 09-02-2021, 02:47 PM

Both display and dock have HDMI ports so I'll try that. Have you had any success opening the log files, they look encrypted or something?

EverEve · 09-02-2021, 02:57 PM

Hi, I think only forum admins can download zipped logfiles.

pf01 · 09-04-2021, 06:53 PM

Bah, it was looking good but connecting over HDMI made no difference. Any way to get the attention of an admin?

KatarzynaCzaja · 09-13-2021, 12:50 PM

Quote:

Originally Posted by pf01

Bah, it was looking good but connecting over HDMI made no difference. Any way to get the attention of an admin?

Hello,

Our support reached out to you via email for further support of the problem you are experiencing.
Please check your email.

Thank you,
Katarzyna

pf01 · 09-13-2021, 01:13 PM

Quote:

Originally Posted by KatarzynaKowalczyk

Hello,

Our support reached out to you via email for further support of the problem you are experiencing.
Please check your email.

Thank you,
Katarzyna

Hi Katarzyna -

Thanks - the email has come through OK

09-02-2021, 09:21 AM	#1
EverEve Junior Member Join Date: Aug 2021 Posts: 9	Hello, it seems the chipset is identical: DL-3900 https://www.tweaktown.com/reviews/47...iew/index.html I would suggest to replace the cable. Haven't you got a DVI-VGA adapter and a VGA cable?

09-02-2021, 02:47 PM	#2
pf01 Junior Member Join Date: Mar 2014 Posts: 12	Both display and dock have HDMI ports so I'll try that. Have you had any success opening the log files, they look encrypted or something?

09-02-2021, 02:57 PM	#3
EverEve Junior Member Join Date: Aug 2021 Posts: 9	Hi, I think only forum admins can download zipped logfiles.

09-04-2021, 06:53 PM	#4
pf01 Junior Member Join Date: Mar 2014 Posts: 12	Bah, it was looking good but connecting over HDMI made no difference. Any way to get the attention of an admin?