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Old 09-29-2021, 09:24 AM   #2
KatarzynaCzaja
DisplayLink Tech Support
 
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Join Date: Apr 2020
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Hello,

Thank you for reaching out!

If you are connecting the monitor directly via USB-C to your computer or a docking station then DisplayLink does not support such setups.
DisplayLink will only work with devices using DisplayLink technology (meaning - ones that have DisplayLink chip built into it). This monitor does not use DisplayLink technology therefore it will not communicate with DisplayLink driver. Also we do not support USB-C monitors (unless they are using DisplayLink technology).

Best regards,
Katarzyna
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