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DisplayLink Tech Support
Join Date: May 2022
Posts: 85
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Quote:
Did you try to download the last driver ? - https://www.synaptics.com/products/d...7?filetype=exe Can you please send me the logs file in the private message ? Download the*Mac DisplayLink support tool Ensure the DisplayLink device is connected to your Mac. Run the tool right after the problem has occurred.A .zip file (one that starts with DisplayLinkInfo_Output_2022xxxx_xxxxxx.zip) will be created containing all the needed information.By clicking on "Show File" the tool will be closed and the debug file will be shown and selected for you otherwise locate it in your desktop.Close the tool, then reply to this email with the zip file generated, including a description of the problem you are seeing and any other information that could be important. The Mac DisplayLink debug tool gathers the following system information DisplayLink Software installedDisplayLink devices connected to the Mac and status Basic mode: basic System Profile as shown by Apple System Profiler Full mode: full System Profile as shown by Apple System Profiler
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Daniel S DisplayLink Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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