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Old 06-10-2022, 11:23 AM   #4
rboerner
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Join Date: Jan 2015
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Quote:
Originally Posted by kevincahillri View Post
Recently bought the Anker 563 USB-C, and installed it without challenge. It runs my M1 MBA native and two external Dell U2417H monitors.*One is HDMI, one Display Port

Video will not be visible running on YouTube TV, Netflx, Hulu, or Apple TV - you get video previews, full sound, but no video. I have these applications running in Chrome as stand-alone windows. None are 4k video.*

If I disconnect one Dell, video appears.*

YouTube itself runs perfectly, but running in a browser.*

Behavior is the same if I switch Display Port to a 2nd HDMI

Thoughts?*

thanks,*
Kevin
Others within this forum have reported that:

A. Disabling the 'Use hardware acceleration when available' option within the Chrome browser's 'Settings' --> 'Advanced' --> 'System' menu

or


B. Using the Firefox browser

Can workaround the behavior described by the original poster.
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