Not recognized

DMDell · 09-03-2022, 07:54 PM

Hi – first time here. I just bought the VT4000, installed it on my Dell XPS13, Windows 11, downloaded the Graphics Software, installed DisplayLink Manager, and the 4000 isn't recognized. I checked Device Manager, not there; I uninstalled, reinstalled; I unplugged and re-plugged the two cables (Dell power supply and VT USB-C in). Any thoughts?

DMDell · 09-03-2022, 09:00 PM

Problem solved. (Extension cord was bad.)

09-03-2022, 07:54 PM	#1
DMDell Junior Member Join Date: Sep 2022 Posts: 2	Not recognized Hi – first time here. I just bought the VT4000, installed it on my Dell XPS13, Windows 11, downloaded the Graphics Software, installed DisplayLink Manager, and the 4000 isn't recognized. I checked Device Manager, not there; I uninstalled, reinstalled; I unplugged and re-plugged the two cables (Dell power supply and VT USB-C in). Any thoughts?

09-03-2022, 09:00 PM	#2
DMDell Junior Member Join Date: Sep 2022 Posts: 2	Recognized Problem solved. (Extension cord was bad.)