displayLink converters not working

rboerner · 10-31-2022, 11:02 AM

Quote:

Originally Posted by sg394

I installed the provided driver, version 1.0.1.60. The driver installs but then nothing works.

The driver version you provided is not a DisplayLink driver version for Windows. This suggests that the products you purchased do NOT have DisplayLink technology inside.

If that is in fact the case, then DisplayLink will not be able to assist you.

sg394 · 11-01-2022, 06:59 PM

However, the device number corresponds to a displaylink device. Maybe your chips have been counterfeited.

Thank you anyway for your answer.

AlbanRampon · 11-02-2022, 12:14 AM

Hello,
What device numbers are you referring to?
What is the device Hardware ID in Windows Device Manager?
There is no DisplayLink driver v1.x for Windows 7 or Windows 10.
Regards,
Alban

11-02-2022, 12:14 AM	#3
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Hello, What device numbers are you referring to? What is the device Hardware ID in Windows Device Manager? There is no DisplayLink driver v1.x for Windows 7 or Windows 10. Regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution

11-01-2022, 06:59 PM	#2
sg394 Junior Member Join Date: Oct 2022 Posts: 2	However, the device number corresponds to a displaylink device. Maybe your chips have been counterfeited. Thank you anyway for your answer.