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02-07-2023, 05:18 PM | #1 | ||
Junior Member
Join Date: Feb 2023
Posts: 2
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DisplayLink Manager stopped working on MacOS 13.2 (2020 M1)
Hardware:
2020 MacBook Pro, M1 Silicon Kensington SD4900P docking station connected to MacBook via USB-C cable 2x Dell P2417 monitors each connected to docking station via their own DP cable Software: MacOS Ventura 13.2 with corporate profile DisplayLink Manager (don't know version number, but I downloaded and installed it sometime in June 2022) Symptoms / Steps taken
So... here I am. Reporting this issue in case anyone else has encountered something similar. Last edited by almostsy; 02-07-2023 at 05:23 PM. |
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02-08-2023, 11:18 AM | #2 | |
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Join Date: Jan 2015
Posts: 439
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Quote:
You can do so by following these steps: 1. Click on the 'System Settings' icon (looks like a gear) in the macOS 'Dock' at the bottom of your screen 2. Within the System Settings application that appears, scroll down in the list of items on the left-hand side and click to select the option 'Privacy & Security' 3. Within the list of items that now appears in the right-hand side of the System Settings application, scroll down in the list of items and click to select the 'Files and Folders' option. 4. Once within the 'Files and Folders' option, you should see a list of items presented. Please click on the right-facing arrow next to each entry that is present in order to expand the setting for that entry. 5. Check to ensure that under the 'Installer' item that the location of the DisplayLink Manager Application file is both listed and enabled using the toggle switch. For example, the 'Downloads Folder' location. This is important, because if the permission to access the file has not been granted to the Installer application then that can cause problems. |
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02-10-2023, 01:50 PM | #3 |
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Join Date: Feb 2023
Posts: 2
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This fixed my issue! Thank you!
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02-10-2023, 04:38 PM | #4 |
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Join Date: Nov 2022
Posts: 2
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I just updated to 13.2 and ran into issues. I had to open up privacy & security, disable screenshare for DisplayLink Manager, quit DisplayLink Manager, re-enable screenshare, and then open DisplayLink Manager to have it work again.
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02-13-2023, 05:46 PM | #5 |
Junior Member
Join Date: Feb 2023
Posts: 1
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Tried the suggestions but still not working
I've upgraded to DisplayLink 1.8 and I've tried the Screen Recording on/off suggestion, still nothing. Any other suggestions?
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02-14-2023, 06:42 PM | #6 | |
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Join Date: Feb 2023
Posts: 3
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Quote:
Any suggestions? |
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02-16-2023, 09:33 AM | #7 |
Junior Member
Join Date: Feb 2023
Posts: 1
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"The Installation Failed"
Same problem as other posters.
And when I goto System Settings --> Privacy -->Files and Folders, I didn't see INSTALLER icon so I could not enable it to have full disk access. Then I found there was a separate option within Privacy for Full Disk Access and then I found Installer icon there. So now it installed but it still does not work to drive monitors. I already checked Privacy --> Screen Recording to verify that DisplayLink Manager is enabled. Running Mac M1 Pro with Ventura 13.2.1 I didn't have this problem until I updated to latest version of Ventura. Last edited by dobledisplay; 02-16-2023 at 09:38 AM. |
02-17-2023, 11:48 AM | #8 |
Junior Member
Join Date: Feb 2023
Posts: 1
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Same issue
Have same issue as other posters.
Have tried with two different DisplayLink docks - one Dell D6000 and one Dell K16A, with same results - monitor is not found and the DisplayLink manager states "No DisplayLink enabled display found". (other devices connected to the dock work). The display itself works when connected directly to the MBP (A2442) - both through USB-C and through HDMI. Have also tried it with two different MBPs - an A1990 and an A2442 - with the same result. Both are updated to the latest OS 13.2.1 and have latest DisplayLink manager installed. |
02-17-2023, 06:27 PM | #9 |
Junior Member
Join Date: Jan 2023
Posts: 2
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Diagnostic sent
Hello group, the request was to run their diagnostic tool and send the log file into support. That's been done so I have the same problem as others only my monitor happens to be at HPx2 monitors and I'm using a Targus display link doc/hub.
M1/16gig/2Tera running OS 13.2.1, DISPLAYLINK 1.8.0 uninstalled using "their" tool, restarted, downloaded fresh "1.8" installed. No joy. T. |
Tags |
failed to install, graphics connectivity, non-functional, stopped working, uninstaller |
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