Screens not working on Sonoma - 14.0 Beta (23A5276g)

[salgado666]

Originally Posted by DanielSznicer

Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com

Hello DanielSznicer,

Thank you for your prompt response. I have attached the log files you requested and have also sent them to the email address you provided.

DisplayLinkInfo_Output_20230714_164007.zip

I am currently using a Mac Studio and have been using the Logic DX3 dock station to manage my displays. However, after upgrading to the Sonoma 14.0 Beta version of the Mac OS, I encountered an issue where the Login screen extension no longer functions. As a result, when I start up my Mac, I am greeted with a blank screen.

To work around this problem, I have to connect one of the displays using an HDMI cable, which allows me to see the login screen. Once I am logged in, I then have to restart the DisplayLink Manager app.

I hope this additional information helps in diagnosing and resolving the issue. Please let me know if you require any further details.

Thank you for your assistance.

Cheers,
Daniel