Can't install displaylink-driver on Ubuntu 22.04

Many · 08-16-2023, 12:52 PM

I forgot to mention that in step 8 of these instructions

https://support.displaylink.com/know...rticles/684649

"For uninstallation procedure see here."

THERE IS NO "HERE" here........????????????

peterau · 08-16-2023, 11:10 PM

That's a really good point. Where is the uninstall script or procedure referred to at step 8? "For uninstallation procedure see here." and there is no here.

The .run install file is 107k lines long. Going to need some help to fix this issue.

If 2 people have posted about the same issue I'm sure there are many people in the same boat.

Displaylink support, are you reading us? Over

Many · 08-18-2023, 09:45 PM

Apparently not!!!

So... I just bought a 32" monitor and mounted it in "Portrait" mode, replacing two 24" monitors stacked one above the other, which I had been using as a single screen... (I HATE scrolling!!!)... Now, while I have less screen width, I don't have the display border in the middle anymore. I may even get to like this setup better?

In which case Display Link can go pro-create with themselves!

When and a big IF DL decides to help us, I will use one of the 24"s for "Fullscreen" mode videos (not great on a "Portrait" mode display).

"In a world without walls, who needs Windows and Gates"

and remember...

"Don't Drink and Root"

KatarzynaCzaja · 08-21-2023, 09:04 AM

The artile link for 'For uninstallation procedure see here' line has been corrected.
Thank you for bringing it our attention.

peterau · 08-22-2023, 06:47 AM

Sorry, I don't understand. How does this help us fix the issue? At the top of this thread see "Can't install displaylink-driver on Ubuntu 22.04"

The only change I can see is step 8 on this page (https://support.displaylink.com/know.../615714#ubuntu) has been removed - a reference to an uninstall script.

KatarzynaCzaja · 08-22-2023, 08:13 AM

@peterau the article you referenced has not been modified. Step 8 is in this article: https://support.displaylink.com/know...rticles/684649

peterau · 08-25-2023, 02:29 AM

Followed the step 8 instruction. Ran "sudo displaylink-installer uninstall". The response was "command not found"
Tried "sudo apt install displaylink-installer". The response was "Unable to locate package displaylink-installer".
Still have the same as detailed at the top of this thread - can't install the displaylink-driver. Can't use the docking station. What's the next step to resolve this issue?

08-16-2023, 11:10 PM	#2
peterau Junior Member Join Date: Aug 2023 Posts: 11	Help us ppplease That's a really good point. Where is the uninstall script or procedure referred to at step 8? "For uninstallation procedure see here." and there is no here. The .run install file is 107k lines long. Going to need some help to fix this issue. If 2 people have posted about the same issue I'm sure there are many people in the same boat. Displaylink support, are you reading us? Over

08-18-2023, 09:45 PM	#3
Many Junior Member Join Date: Aug 2023 Posts: 4	"Displaylink support, are you reading us? Over" Apparently not!!! So... I just bought a 32" monitor and mounted it in "Portrait" mode, replacing two 24" monitors stacked one above the other, which I had been using as a single screen... (I HATE scrolling!!!)... Now, while I have less screen width, I don't have the display border in the middle anymore. I may even get to like this setup better? In which case Display Link can go pro-create with themselves! When and a big IF DL decides to help us, I will use one of the 24"s for "Fullscreen" mode videos (not great on a "Portrait" mode display). "In a world without walls, who needs Windows and Gates" and remember... "Don't Drink and Root"

08-21-2023, 09:04 AM	#4
KatarzynaCzaja DisplayLink Tech Support Join Date: Apr 2020 Posts: 461	The artile link for 'For uninstallation procedure see here' line has been corrected. Thank you for bringing it our attention. __________________ Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: Where to download the latest Windows drivers How to clean up a corrupted installation How to report Windows issues to DisplayLink for a speedy resolution How to report macOS issues to DisplayLink for a speedy resolution

08-22-2023, 06:47 AM	#5
peterau Junior Member Join Date: Aug 2023 Posts: 11	So how do we fix our issue? Sorry, I don't understand. How does this help us fix the issue? At the top of this thread see "Can't install displaylink-driver on Ubuntu 22.04" The only change I can see is step 8 on this page (https://support.displaylink.com/know.../615714#ubuntu) has been removed - a reference to an uninstall script.

08-22-2023, 08:13 AM	#6
KatarzynaCzaja DisplayLink Tech Support Join Date: Apr 2020 Posts: 461	@peterau the article you referenced has not been modified. Step 8 is in this article: https://support.displaylink.com/know...rticles/684649 __________________ Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: Where to download the latest Windows drivers How to clean up a corrupted installation How to report Windows issues to DisplayLink for a speedy resolution How to report macOS issues to DisplayLink for a speedy resolution

08-16-2023, 12:52 PM	#1
Many Junior Member Join Date: Aug 2023 Posts: 4	I forgot to mention that in step 8 of these instructions https://support.displaylink.com/know...rticles/684649 "For uninstallation procedure see here." THERE IS NO "HERE" here........????????????

08-25-2023, 02:29 AM	#7
peterau Junior Member Join Date: Aug 2023 Posts: 11	Step 8 didn't fix the issue Followed the step 8 instruction. Ran "sudo displaylink-installer uninstall". The response was "command not found" Tried "sudo apt install displaylink-installer". The response was "Unable to locate package displaylink-installer". Still have the same as detailed at the top of this thread - can't install the displaylink-driver. Can't use the docking station. What's the next step to resolve this issue?