DisplayLink isn't detecting my monitors in Mac sonama 14.5 version

[rboerner]

Originally Posted by Try

I am using 2 monitors connected to usb c docker with one HDMI cable and the other one with VGA cable. My downloaded version of display link is the latest one which supports sonama version 14 or to be precise I am using display link 1.10.2 version. I have given all access to DisplayLink(like screen recording access in privacy & security). Whenever I am connecting to monitor with displaylink running those monitor mirror itself and there is only one monitor detected in display settings.

And DisplayLink is just showing: Please allow your DisplayLink device to connect to this Mac. After connecting accessory to this Mac via USB, a system promt will appear. Please click "Allow" to ensure the device is working properly.

Please provide the brand and specific model number of (or a direct web link to) the docking station you are using.

[TammyB]

I"m having same issue did you ever resolve? I have installed the display link, I did the privacy action and my result two black screens nothing. 2023 Mac Sonoma 14.5. I have the computer connected to correct spot at back and I've placed the monitor cords in the designated 1 and 2 slots at the back as well. I'm using this model: https://www.amazon.ca/dp/B0CP8Z2D83?...t_details&th=1

[Try]

Docking station: https://www.amazon.com/Gigabit-Ether...ef_=ast_sto_dp

I guess everyone above 14 sonama is facing this issue. We need an updated version of this app

[rboerner]

To all of those posting in this thread:

If the manufacturer of your DisplayLink-based product has not been able to provide support, then please reach out to DisplayLink directly by following the process outlined here --> https://support.displaylink.com/know...to-displaylink

[rboerner]

Originally Posted by Try

Docking station: https://www.amazon.com/Gigabit-Ether...ef_=ast_sto_dp

I guess everyone above 14 sonama is facing this issue. We need an updated version of this app

The product you are using does NOT have DisplayLink technology inside of it. As a result, DisplayLink will not be able to assist you.

Based on your description, the adapter has a DisplayPort Multi-Stream Transport (DP MST) Hub inside of it. Macs do NOT support DP MST, which is why the displays are being mirrored.