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Old 11-07-2024, 10:07 AM   #1
Speed
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Join Date: Nov 2024
Posts: 1
Default Desktop swapping problem

Hi,

I’m experiencing an issue with my DisplayLink adapter in a three-screen setup:
- DP1: Mac’s built-in display
- DP2: External Lenovo P27h-30 display connected via USB-C
- DP3: External Lenovo P27h-30 display connected via HDMI through DisplayLink (connected via USB to DP2)

Each time I disconnect and reconnect the USB-C cable from the Mac, the content on DP1 and DP3 swaps. It drives me crazy

Is there a way to prevent this?

Thanks


DisplayLink Manager 1.11.0 (Build 28)
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Old 11-07-2024, 01:19 PM   #2
DanielSznicer
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Join Date: Mar 2020
Posts: 262
Default

Quote:
Originally Posted by Speed View Post
Hi,

I’m experiencing an issue with my DisplayLink adapter in a three-screen setup:
- DP1: Mac’s built-in display
- DP2: External Lenovo P27h-30 display connected via USB-C
- DP3: External Lenovo P27h-30 display connected via HDMI through DisplayLink (connected via USB to DP2)

Each time I disconnect and reconnect the USB-C cable from the Mac, the content on DP1 and DP3 swaps. It drives me crazy

Is there a way to prevent this?

Thanks


DisplayLink Manager 1.11.0 (Build 28)
Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com
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