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Old 11-20-2024, 11:18 PM   #1
jerlevp
Junior Member
 
Join Date: Nov 2024
Posts: 2
Cool MS Teams Meet Now not opening meeting window on Mac

New issue with Teams on MacOS Sequoia with external displays on DisplayLink.

When I join the new option 'Meet Now' impromptu meeting, Teams joins the meeting, HOWEVER it does not open the meeting window. i.e. it continues to show the chat window. If someone decides to share their screen I cannot see it as there is no meeting window. There are no buttons to control the meeting e.g. it's not possible to leave the meeting.

In troubleshooting, we found that that the issue only occurs when the MacBook lid is closed and using a dock with external monitors. The Mac uses display link manager to share the screen to the external monitors.

If the lid is opened and plugged into the dock with the external monitors then ‘Meet Now’ works.

The pop-out window for the meeting opens on the internal monitor but it is not possible to move it to the external monitor.

MacOS Sequoia 15.1 (24B83)
Microsoft Teams version 24295.608.3244.8993
Attached Images
File Type: png Meet now.png (1.2 KB, 1 views)
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