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Old 02-20-2025, 10:55 PM   #1
jmorfinh
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Exclamation Can't extend S2 Triple Monitor on Mac Air M2 & wavlink adapter

After some trouble with HDMI (input) to USB C (output) converter cables for a set of two S2 laptop monitors, I managed to get them to power up with a picture on a Mac Air M2 laptop. At this time, both monitors (S2-R and S2-L) are recognized by the DisplayLink Manager software; however, both external monitors mirror each other. only one appears in system preferences under Displays. I read that there is an option in the DisplayLink Manager software that needs to be enabled as "extended display", but I can't find it, so I don't know how I can extend it to all three displays (built-in plus two external ones). Could anyone give me some advice?
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Old 02-21-2025, 06:36 AM   #2
dbienkowski
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Hi jmorfinh,

Please contact us directly, you will be asked to send logs, we need to look into this problem.
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Old 02-23-2025, 04:22 PM   #3
minhnkim
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Hello: I have the same exact issue with MacAir M2. Displaylink detects two monitors but they are mirrored to each other.

I would appreciate if you could share the solution, making the detected monitors in extended mode.

Thank you
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Old 02-26-2025, 06:12 PM   #4
jmorfinh
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Hello. I have sent the information as suggested in your post.

I have not received any response.

Regards
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Old 02-27-2025, 10:38 AM   #5
Szymon
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Hi jmorfinh,

Sorry it takes long to get a response. Just pinged the support team.

minhnkim, do your external monitors are exact the same models?

Regards,
Szymon
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Old 02-27-2025, 09:28 PM   #6
alsquared54
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Question Same, Same

I am also having this problem on my M1 (2020). I just posted a thread (https://displaylink.org/forum/showthread.php?t=69542) as none of the solutions have worked for me. I'm hoping someone's will. Wanted to post here to get replies of any suggestions are shared that I could try as well.
Thanks!

Last edited by alsquared54; 02-27-2025 at 10:22 PM. Reason: adding link to my post.
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Old 02-28-2025, 12:01 PM   #7
rboerner
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Quote:
Originally Posted by alsquared54 View Post
I am also having this problem on my M1 (2020). I just posted a thread (https://displaylink.org/forum/showthread.php?t=69542) as none of the solutions have worked for me. I'm hoping someone's will. Wanted to post here to get replies of any suggestions are shared that I could try as well.
Thanks!
Please do not double and triple post about one specific topic. Szymon from DisplayLink has replied to your original post, please continue the conversation there.
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Old 02-28-2025, 04:59 PM   #8
alsquared54
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Unhappy My Mistake

Quote:
Originally Posted by rboerner View Post
Please do not double and triple post about one specific topic. Szymon from DisplayLink has replied to your original post, please continue the conversation there.
Whoops! I'm sorry. I'm new to this. I created my thread before I posted in here. I understand now that I do not need to add a reply in order to follow a thread. I will not do this in the future.

~AA
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Old 03-05-2025, 01:19 PM   #9
jmorfinh
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Quote:
Originally Posted by Szymon View Post
Hi jmorfinh,

Sorry it takes long to get a response. Just pinged the support team.

minhnkim, do your external monitors are exact the same models?

Regards,
Szymon
Yes. Both monitors are S-2. They are recognized as S2-L and S2-R the product is this: https://a.co/d/0sMY5Zl
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Old 03-06-2025, 12:01 PM   #10
rboerner
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Quote:
Originally Posted by jmorfinh View Post
Yes. Both monitors are S-2. They are recognized as S2-L and S2-R the product is this: https://a.co/d/0sMY5Zl
For your reference, DisplayLink technology is a combination of hardware and software. If the product you are using does not have DisplayLink technology inside of it, then the DisplayLink software will not change the result.

According to the information provided by the Amazon product listing for your displays, they do not have DisplayLink technology inside of them. As a result, DisplayLink will not be able to assist you.

EDIT - In the subject line of your original post you said, "... & wavlink adapter"

Please provide a direct web link to the Wavlink device you are using to connect both displays to your Mac.

Last edited by rboerner; 03-06-2025 at 12:04 PM.
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