Balloon notification keeps popping up and is driving me nuts

crobin · 03-05-2025, 03:05 PM

Quote:

Originally Posted by dbienkowski

Hi everyone,
We have managed to establish that the problem occurs when Elgato Camera Hub is running, which as you know requires DisplayLink Manager to be enabled in order to work properly. The Elgato app will force DLM to be enabled even when it is enabled. And the correct behaviour of DLM is that it opens the GUI when a user tries to open an already opened application.

We are in contact with Elgato and are working to resolve the issue.

Any updates on a fix? I present using my prompter regularly and when this bubble pops up it comes to the forefront which impacts the presentation and the content being shared.

Help.

crobin · 04-18-2025, 01:41 PM

Any updates?

crobin · 05-02-2025, 08:23 PM

bumping this up. Any updates?

mjaroch · 05-05-2025, 10:55 AM

Hello crobin,

We're actively developing this case. Please wait on updates from our team.

mjaroch · 05-06-2025, 10:07 AM

Hello all,

Our team has been working on this case, and here is how to avoid the notification popping up.

Firstly, please ensure that you have the latest version of Elgato installed (version 2.0.0, or newer).

In order to avoid the info box showing up, please follow these steps:
1. Click on the Elgato icon on the menu bar.
2. Press the "command" key and hold it while clicking on "Preferences". It will show hidden options.
3. A window with checkboxes should pop up, where you should uncheck the last option "Ensure that DisplayLink Manager is running".

frazi · 10-09-2025, 09:39 AM

I was searching for a solution for this poping up behavior.

I tested it to disable "Ensure that DisplayLink Manager is running" but it's not the solution. Unfortunately,

The versions I run:
Elgato Cam Link 2.2.0 (6839)
DisplayLink Manager 14.0.0 (Build 17)

My machine: 2019 MacBook Pro (Intel)

Jamesface · 10-14-2025, 12:39 PM

I also still have this problem after following the steps to uncheck "Ensure DisplayLink Manager is running" in Camera Hub.

Camera Hub 2.0.0 (5750) [edit - still happening after upgrading to Camera Hub 2.2.0 (6850)]
DisplayLink Manager 14.0.0 (Build 17)
MacOS 15.7.1 (24G231)

Macbook Pro M1 Max, also occurring on my 2019 Intel Macbook Pro.

05-05-2025, 10:55 AM	#4
mjaroch DisplayLink Team Join Date: Mar 2025 Posts: 138	Hello crobin, We're actively developing this case. Please wait on updates from our team. __________________ Marta Jaroch DisplayLink Team Where to download the latest DisplayLink drivers How to report macOS issues to DisplayLink tech support for a speedy resolution

10-14-2025, 12:39 PM	#7
Jamesface Junior Member Join Date: Oct 2025 Posts: 2	I also still have this problem after following the steps to uncheck "Ensure DisplayLink Manager is running" in Camera Hub. Camera Hub 2.0.0 (5750) [edit - still happening after upgrading to Camera Hub 2.2.0 (6850)] DisplayLink Manager 14.0.0 (Build 17) MacOS 15.7.1 (24G231) Macbook Pro M1 Max, also occurring on my 2019 Intel Macbook Pro. Last edited by Jamesface; 10-14-2025 at 01:06 PM.

04-18-2025, 01:41 PM	#2
crobin Junior Member Join Date: Feb 2025 Posts: 7	Any updates?

05-02-2025, 08:23 PM	#3
crobin Junior Member Join Date: Feb 2025 Posts: 7	bumping this up. Any updates?

10-09-2025, 09:39 AM	#6
frazi Junior Member Join Date: Oct 2025 Posts: 1	I was searching for a solution for this poping up behavior. I tested it to disable "Ensure that DisplayLink Manager is running" but it's not the solution. Unfortunately, The versions I run: Elgato Cam Link 2.2.0 (6839) DisplayLink Manager 14.0.0 (Build 17) My machine: 2019 MacBook Pro (Intel)