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#1 |
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Junior Member
Join Date: Mar 2025
Posts: 1
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I think my problem is software related. The Macbook air wont recognize the device at all and does not give me the option for additional monitors. I hit the "option" key for "detect displays" still nothing. Help please
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#2 |
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DisplayLink Team
Join Date: Jun 2024
Location: Poland
Posts: 77
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Hi,
If your device is not visible in the USB section of the system report make sure that: -The device is connected to a power source (if it is a powered docking station) -The device is properly connected to your MacBook Air and the connecting cable is not damaged (if possible check another one). -The first time you connect a new USB device to your Mac, you will see a system prompt where you will need to confirm that you want to use the USB device. You may have missed this, so you can go to the Privacy & Security section of the system Settings, then by scrolling down you will find the ‘Allow accessories to connect’ menu and select ‘Always’. -When your device is physically detected by macOS remember that DisplayLink Manager must be running at all times.
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Dariusz Bieńkowski DisplayLink Team Where to download the latest DisplayLink drivers How to report macOS issues to DisplayLink tech support for a speedy resolution |
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| Tags |
| m1 2020, macbook air, minisopuru |
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