M1 Max not working with Plugable UD-ULTC4K

[aldi]

Hi I've had this Plugable UD-ULTC4K for a couple years and been working flawlessly with M1 and M1 Pro MacBooks. But once I connect it to the M1 Max, it gets disconnected automatically after some seconds.

It's not the ports... I'm not sure what the problem is.

[rboerner]

Originally Posted by aldi

Hi I've had this Plugable UD-ULTC4K for a couple years and been working flawlessly with M1 and M1 Pro MacBooks. But once I connect it to the M1 Max, it gets disconnected automatically after some seconds.

It's not the ports... I'm not sure what the problem is.

If you have not done so already, I would suggest contacting Plugable directly for support --> https://plugable.com/pages/support