M1 Macbook Pro - Display Port

ChuckyBlack · 03-04-2026, 08:04 PM

Hi there,

I recently purchased an Inland Universal Display (Model No. 592188) and I am having a hard time connecting to an external display. All other peripherals work (mouse, keyboard), but I cannot get DisplayLink to recognize my monitor. Of note, I'm connecting via Display Port. I continually see the "Please connect your DisplayLink device".

Also, I'm on an M1 Macbook Pro with Tahoe.

Any help would be appreciated!

Thanks!

Paul

Szymon · 03-05-2026, 03:12 PM

Hi Paul,

Could you please follow this article to capture debug data and raise a support request?
https://support.displaylink.com/know...to-displaylink

Regards,
Szymon

ChuckyBlack · 03-06-2026, 04:12 PM

Quote:

Originally Posted by Szymon

Hi Paul,

Could you please follow this article to capture debug data and raise a support request?
https://support.displaylink.com/know...to-displaylink

Regards,
Szymon

Just sent, thank you!

03-04-2026, 08:04 PM	#1
ChuckyBlack Junior Member Join Date: Mar 2026 Posts: 2	M1 Macbook Pro - Display Port Hi there, I recently purchased an Inland Universal Display (Model No. 592188) and I am having a hard time connecting to an external display. All other peripherals work (mouse, keyboard), but I cannot get DisplayLink to recognize my monitor. Of note, I'm connecting via Display Port. I continually see the "Please connect your DisplayLink device". Also, I'm on an M1 Macbook Pro with Tahoe. Any help would be appreciated! Thanks! Paul

03-05-2026, 03:12 PM	#2
Szymon DisplayLink Tech Support Join Date: Feb 2010 Posts: 260	Hi Paul, Could you please follow this article to capture debug data and raise a support request? https://support.displaylink.com/know...to-displaylink Regards, Szymon