Bsod

kidb · 11-25-2013, 08:36 AM

Hello

HP Pro 3130 SFF + Windows 7 Pro

I've got a computer using Climax Digital CUH195 for a couple of years now without problems until suddenly one day it starts to blue screen.

Randomly windows comes up with an error message saying the driver for the device isn't compatible, and sometimes it says nothing as all is ok.

I've tested 4 different set of drivers but the result is always the same BSOD.

Any Ideas?

JamesH · 11-25-2013, 08:41 AM

Hi,

Please run through this guide:
http://www.displaylink.org/forum/showthread.php?t=896

As soon as the issue is seen please attach the output of this tool:
http://www.displaylink.com/support/ticket.php?id=269
Once downloaded, please run it and select "Gather Support Information"

It's also worth trying the "System Compatibility Check" to see if anything is flagged up.

Thanks,
James

11-25-2013, 08:36 AM	#1
kidb Junior Member Join Date: Nov 2013 Posts: 1	Bsod Hello HP Pro 3130 SFF + Windows 7 Pro I've got a computer using Climax Digital CUH195 for a couple of years now without problems until suddenly one day it starts to blue screen. Randomly windows comes up with an error message saying the driver for the device isn't compatible, and sometimes it says nothing as all is ok. I've tested 4 different set of drivers but the result is always the same BSOD. Any Ideas?

11-25-2013, 08:41 AM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Please run through this guide: http://www.displaylink.org/forum/showthread.php?t=896 As soon as the issue is seen please attach the output of this tool: http://www.displaylink.com/support/ticket.php?id=269 Once downloaded, please run it and select "Gather Support Information" It's also worth trying the "System Compatibility Check" to see if anything is flagged up. Thanks, James